support.

Email support@cortisoliq.com. We answer within two working days.

Common fixes

My watch says "No new readings". Wear your Apple Watch snug, including overnight. The score needs recent heart rate variability readings, which the watch takes while you're still.

The score isn't updating. Check iPhone Settings → Health → Data Access & Devices → Cortisol IQ and make sure every category is on. Then open the app once on your iPhone.

The score isn't on my watch face. Touch and hold your watch face, tap Edit, swipe to complications, and pick Cortisol IQ.

Cancel or change my subscription. iPhone Settings → your name → Subscriptions → Cortisol IQ.

Restore a purchase on a new phone. Open the app → Settings → Restore purchases.

Delete my data. In the app, Settings → Clear all data. To delete anything we hold on our side, email us.